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Closed
Circuit Television (CCTV)
Card
and Biometric Access Control
Electronic
Article Surveillance (EAS)
Parking
Lot Control Systems
Service
Policies
About
Risk Control
Closed
Circuit Television (CCTV)
- Why
would my business need a CCTV system?
-
Most
businesses can benefit immediately from the
installation of some security cameras. There are
several benefits that immediately come to mind:
Protection of your physical
assets.
Protection of your employees.
Protection of your parking areas
and buildings.
Decrease potential illegal
activities.
Reducing shrinkage.
Increasing profits.
There are many different types of shrinkage, and
many of them come from within the company.
Employee theft of raw materials
or finished product.
Giveaways of merchandise, food or
drinks.
Employee theft of time which
equals lost productivity.
Phony workman's compensation
claims.
Shoplifting and internal theft.
Vendor theft or
"shorting" orders.
False customer injury claims and
lawsuits.
Robberies and burglaries.
Gasoline drive-offs.
As you can see, there are many areas in which you
can lose your hard earned money. It is estimated
that 97% of all businesses lose 2.7% of their
profits due to the above forms of shrinkage.
Can you afford to simply sit back and give your hard
earned profits away? A properly designed and
installed CCTV system will give you insight into
what is happening at your business, 24/7/365, from
anywhere in the world.
Simply get online, open Internet Explorer or the
supplied client software, login, and instantly view
and playback recorded events. You can use the video
that is recorded onto a hard drive for training, for
evidentiary purposes or for positive reinforcement
for your employees.
- Should
I hide my cameras?
If
your main objective is to distract and deter
thieves, then you should not use covert cameras. You
want the potential threats to your business to see
the cameras. There is a reason that the places with
the most money (banks/credit unions) do not have
many robberies. Security cameras are mandatory by
law. Thieves may be stupid enough to be a thief but
this doesn't mean they don't have a little common
sense. Most will simply move onto an easier score,
one without security cameras in place.
If your objective is to watch over your employees,
money and assets and you feel that cameras would be
either a distraction or offensive, then covert
(hidden) cameras may be the way to go. We can supply
pinhole cameras that are practically impossible to
spot when properly placed. We have a wide range of
covert cameras, pinhole board cameras, clocks,
pictures, motion detectors, clock radios, smoke
alarms, teddy bears, etc..
One more thing, covert cameras cost more than normal
cameras, adding to the cost of a CCTV system.
-
- Can
I use cameras outside as I do inside?
-
Yes
you can. We have weatherproof bullet cameras, dome
cameras, armored cameras and cameras in weatherproof
housings with heaters and blowers.
- Which
is better color or B&W cameras?
-
Here are a couple
of facts that you should know before making this
decision. B&W cameras on the whole have a better
resolution while also having better low light
capabilities over color cameras.
With that being said, we haven't sold a black and
white camera for over 3 years. Color cameras give a
much clearer picture overall, plus you can identify
features, such a the color of clothing, cars, hair,
etc.. Most color cameras also are low light and at
night revert to B&W so that they can use low
light levels to see better.
Basically, color cameras are the industry standard
in use today and we highly recommend using color
cameras also.
- Are
wireless cameras a better buy than traditional wired
cameras?
-
Wireless cameras
and/or IP cameras are more expensive that
traditional wired cameras. Wireless cameras are
ideal for installations in difficult and hard to
reach places or in circumstances where the camera
may be moved around (i.e. construction sites, Police
departments etc.).They are also useful for those who
are technologically shy because the installation
process is much easier then when having to pull and
sort hundreds or thousands of feet of wire.
Wireless cameras also have their drawbacks. There is
always the possibility (as with any electrical
device that uses radio waves) of external
interference. Unlike the 900MHz cameras of several
years ago, our new 2.4 and 5.8MHz cameras and
transmitters are mostly immune to interference that
may product undesirable video.
There also are limitations on how far the receiver
can be from the transmitter if used inside a
building and line of sight considerations.
-
- Should
I be using a Digital Video Recorder or is a VCR
sufficient?
-
There
are many reasons to use a DVR (Digital Video
Recorder) rather than a VCR and tapes:
- The
obvious, you don't have to change tapes any
longer, saving money and time.
- You
can record for much longer with much higher
quality when using a DVR.
- DVR's
normally start recording automatically after a
power outage, lightning, etc.
- You
can search for an event by simply entering the
time and date, by alarm, by motion, etc.. Try
this with a VCR!
-
- It
is very simple to burn a CD of an incident using
a DVR. To make a copy of a VCR tape, you need
another VCR or other equipment to convert the
analog tape to a medium the police and courts
can use.
If you decide to install multiple cameras, which
most companies elect to do, you will then have
to decide on a recording system to use. A DVR or
a VCR, multiplexer and tapes.
The
traditional video cassette recorder is basically
obsolete due to technological advances in
digital recording plus the constant reduction in
memory/hard disk costs is making this method
accessible to the general marketplace.
Digital recording onto a hard drive offers a
much higher quality recording and eliminates the
need for video tapes. One hard drive can store
from one week to several months of video
depending upon the number of cameras, the way
they are set up to record and the size of the
hard drive. Plus digital recording complies with
the recommendations of the Data Protection Act.
Due to the fact that information is being stored
digitally, another major advantage is that it
can be accessed over a computer network, thus
reducing the needs for monitors in different
locations. This gives the operators and/or
business owner much more flexibility in running
the system.
These systems can be viewed via the internet,
over a LAN/WAN, intranet, etc., enabling a
system controller to monitor what is happening
on site from a remote location, such as in a
different building, a separate store, from home,
on a business trip or while on vacation anywhere
in the world.
- Can
I watch my cameras when I'm away from my business?
-
Yes,
absolutely.
-
Due
to the fact that information is being stored
digitally, another major advantage is that it can be
accessed over a computer network, thus reducing the
needs for monitors in different locations. This
gives the operators and/or business owner much more
flexibility in running the system.
These systems can be viewed via the internet, over a
LAN/WAN, intranet, etc., enabling a system
controller to monitor what is happening on site from
a remote location, such as in a different building,
a separate store, from home, on a business trip or
while on vacation anywhere in the world.
- Aren't
CCTV systems really expensive?
-
Not
really, especially when compared to the
losses/shrinkage the average business endures. It is
estimated that 97% of all businesses lose almost 3%
of their profits due to different types of
shrinkage. Let's review the different forms of
shrinkage you are likely to be a victim of:
Employee theft of raw materials
or finished product.
Giveaways of merchandise, food or
drinks.
Employee theft of time which
equals lost productivity.
Phony workman's compensation
claims.
Shoplifting and internal theft.
Vendor theft or
"shorting" orders.
False customer injury claims and
lawsuits.
Robberies and burglaries.
Gasoline drive-offs.
When you compare the cost of an average CCTV system
with your losses, which actually hurts your business
more? A CCTV system is tax deductible and will also
usually lower your insurance costs. Theft is profit
loss period, with no recovery possible. With a CCTV
system, the shrinkage will practically stop. Your
profits will increase immediately.
Most CCTV systems will pay for themselves in short
order. We have seen clients that saved the cost of
their systems within weeks of installation.
You have a choice, keep letting people shrink your
profits through illegal means and lose money, or
spend a little and protect your profits. When you
purchase a CCTV system, your costs are fixed. With
shrinkage, your costs are fluid and ongoing. Week
after week. Month after month. Year after year.
With the advent of digital technology, even the
smallest business can afford a basic digital CCTV
system with DVR.
-
- What
is the warranty on the equipment you install?
-
We give the full manufacturer warranty
on all equipment we install. The warranty covers defects in materials
and workmanship. The usual length of the manufacturer's warranty
is from 1-3 years, depending upon the particular
equipment that is installed. Contact
us for more details. Our labor warranty
on new installations is 90 days. Acts of God
(lightning damage, flooding, etc.) are not covered
by our warranty. Nor does the warranty cover items
that have been damaged by the client or their
agents, misused, tampered with or altered in any
way.
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Card
and Biometric Access Control
- Why
would I need an access control system?
-
All
business owners want to protect their assets, their
employees and their property. When you give a key to
an employee, you have just opened the door to anyone
that employee will let in. Keys can be stolen,
copied or borrowed.
Using a card access system only the cardholder can
gain entrance. You can grant/deny access by the
door, time schedules, etc.. If a card is lost or
stolen you simply deactivate the card in the
computer and issue a new one. No re-keying locks or
worrying about the security of your facility.
-
Additionally,
you can grant/deny access by a time schedule, a
door, access group, etc.. You also have a permanent
record of who went through what door and when,
whether the door was held open or forced open, and
whether unauthorized persons attempted to use their
cards to gain access to an area.
Biometric access control takes this concept even
further. Only the person with the correct
fingerprint, palm print or retina can gain access to
your facility. Usually, biometric access control is
used inside otherwise secure buildings for high
security areas such as computer rooms, cash counting
areas, valuable asset storage, etc..
- What
is "card access"?
-
A
card access system uses a card reader to read a
unique electronic signature. It then sends this
"signature" to a computer for
verification. If verified, the computer sends a
signal to the locking device to allow entry for a
given period of time (say 5 seconds). After this
period of time is over, the device secures the door.
There are many types of access cards available.
Proximity, Weigand, Barium Ferrite, Magnetic Stripe,
Bar Code, etc.. If you need to upgrade your current
system, your current cards will work with an access
control system from Risk Control.
- What
is "biometric access"?
-
Biometric
access is the technology of the 21st century. It
uses either a fingerprint, palm print or retina scan
to verify the identity of someone that is authorized
to enter a particular area.
You can use any of the above in conjunction with
either card access or a keypad for inputting a PIN
for even more security. Biometric access control can
be more cost effective than card access control
also. Please contact
us
for more information.
- Really
though, aren't keys as safe as an electronic access
control system?
No they aren't. Keys can be copied, lost, stolen and
borrowed. Granted, access cards also can be stolen,
lost and borrowed, but you'll have a record of each
individual transaction that occurs and you can
simply turn the card off when you know it is lost,
etc..-
- I
see in the movies that access control cards are
copied and access systems are defeated very easily,
is this true?
-
In
the movies Superman can fly, dogs can talk and there
is a tooth fairy. You don't believe these things do
you? Don't believe what you see in movies, they are
made in Hollywood, land of fantasy. It is very
difficult and very expensive to duplicate card
access keys. Unless hundreds of thousands or
millions of dollars of merchandise is involved, it
is very unlikely, and even then, very difficult to
achieve.
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Electronic
Access Control (EAS)
- What
exactly is Electronic Article Surveillance (EAS)?
-
EAS
are the electronics tags and devices you see on
retail items that prevents someone from walking out
of a store without paying for them.
- What
type(s) of merchandise can you put tags on?
-
Anything
and everything that you have disappearing or are
worried about. Clothing. Shoes. Boots. CD's. DVD's.
Musical instruments. Soft drinks. Candy bars.
Electronics.
We have many different types of tags for every
conceivable item that may be stolen.
- Isn't
this an invasion of privacy in some way?
-
Definitely
not, at least yet, but if we give the "activist
judges" a few more years like the last few, criminals will have complete rights to do as they
please. But, for the near future, you still have the
right to protect your property, your employees and
your other assets as you see fit.
- Why
have EAS systems become so popular as of late?
-
As
shoplifting rings have become more common and use
more sophisticated methods to steal from you, EAS is
a light at the end of the tunnel for many small
businesses.
You can prevent the majority of theft by installing
an EAS system at your exits. Note that practically
all drugstores, WalMarts, KMarts, Targets, Home
Depots and most grocery stores use EAS systems.
There must be a reason, and the reason is that they
work to protect their profits.
- Can
I protect multiple exits/doors with one system?
-
Each
EAS system is a "stand alone" security
system. They don't require computers, programming or
networking, so they can be used in a variety of
applications.
You need to have a receiver and a transmitter at
each doorway. For a double width doorway, one
receiver in between two transmitters gives adequate
coverage. Whatever configuration you use, it has to
be a transmitter/receiver/transmitter type setup.
- Aren't
EAS systems very expensive?
-
Consider
this. If you have 2 pieces of clothing walking out
every week (and you aren't being paid for them) and
each piece is worth $100, this is $10,400.00 each
year. Is this acceptable to you?
You have to ask yourself, how much in stolen
merchandise is "acceptable". $1000.00?
$2500.00? $5000.00? Our answer is ZERO!
Protect your profits, protect your merchandise with
an EAS system.
- How
would and EAS system benefit a small business?
-
If
you lose a candy bar, you lose your initial
investment of purchasing the candy bar, the cost of
paying someone to stock it for you and the potential
profit you would have made. Now multiply this by a
hundred, and then use the same formula for soft
drinks, medicines, etc..
Once again, what level of losses do you consider
acceptable? Just remember an EAS system always pays
for itself. It prevents theft.
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Service
and Support
- What
experience does your technical staff have?
-
The
VP of Technical Operations has a degree in
electronic technology. He and the rest of the
service/support staff have years of field
experience. The least amount of field experience of
any of our techs is 20 years. All techs are factory
certified in the equipment they install, maintain
and service.
- How
long does it take to get a response from you when I
need service?
-
We
are available 24/7/365. Just call 801.468.1533 and
if we don't answer (which would be highly unusual),
we will be in contact with a couple of hours at
most. We would normally physically be at your
location the same or next day at the latest. This is
our commitment to you.
- Have
your employees had background checks and/or drug
screening?
-
Yes,
all of Risk Control's staff have passed rigorous FBI
background checks and drug screening as of Oct.
2005.
- How
are your service people dispatched?
-
We
use cellular telephones to keep in touch. Our techs
are within a "good cell" over 90% of the
time.
- What
is your service warranty?
-
Our
labor warranty is 90 days. Our parts warranty is
from 1-3 years, depending upon the part and the
manufacturer. Contact
us
for more information.
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Parking
Lot Control Systems
- What
are the different types of Parking Lot Control
available?
-
The
most common forms of Parking Lot Control systems are
the gate arm and the sliding/swinging gate. These
used in conjunction with a card access system gives
the business owner control over their parking lots.
We also provide steel or concrete barriers (movable
or static) and steel or concrete bollards for heavy
duty Parking Lot Control.
- Aren't
Parking Lot Control Systems basically a band-aid,
not a cure?
-
Granted,
a car or truck can drive through the typical gate
arm or gate, but they will cause damage to their
vehicle, which most non-criminals are not willing to
do. A criminal will do whatever he must do to
escape, hurt someone, etc., so in a way you could
say it's a band-aid, but it's a very effective one!
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About
Risk Control
- Do
you have references/testimonials available?
-
Yes,
we have both available for your convenience. Read
some of our real testimonials by clicking
here.
These are actual letters and emails from a few of
our discriminating clients. These are not the fake
testimonials from John Smith of Los Angeles you see
on so many websites
These are real people, with their company names and
titles that can be reached with a simple phone call.
We want you to know who you are dealing with. We
also have business and client references available
upon request. Simply
contact
us for
more information.
- How
long has Risk Control been in business?
-
Risk
Control was started in Los Angeles, CA in the early
1990's. The Utah office was opened in late 2001. On
Sept. 1, 2005, three Risk Control employees bought
the company from the California corporation that
owned it. We are dedicated to bring you the finest
security products and best service in the industry.
Our Security IS Your Business.
- Do
you have a "client list" available?
-
Yes
we do. Click
here
to see a partial client list as of Dec. 2005.
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